We are delighted that you've taken the first step in exploring career opportunities with us. Here at Via Medica International Healthcare, we believe that our greatest asset is our talented and diverse team, and we are constantly seeking passionate individuals like you to join us on our journey.

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As you navigate through our Career Page, you will discover a wide range of exciting roles and career paths across various departments, functions and locations. Whether you are an experienced professional seeking new challenges or a recent graduate ready to embark on your career, we have opportunities tailored to match your skills and aspirations.

Why work with us? Here are just a few reasons:

Meaningful Work: Join a team that is driven by a shared purpose and works towards making a difference in the world. Your contributions will matter and have a tangible impact.

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Collaborative Culture: Experience a collaborative and supportive work environment where ideas are valued, and teamwork is celebrated. We believe that great things are achieved together.

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If you're ready to embark on an exciting journey with us, we encourage you to explore our current job openings and apply for the roles that align with your skills and interests. We look forward to getting to know you better and discovering how your unique talents can contribute to our collective success.

Thank you for considering us as your potential employer. We wish you the best of luck in your career endeavors.

Sincerely,

Via Medica International Healthcare Career Team

Clinic Receptionist

Al Ain, United Arab Emirates

Full Time

Experienced

Location: Al Ain, UAE
Industry: University Healthcare Services (24-Hour Medical Clinic)
Working Hours: 60 hours per week (Rotational Day & Night Shifts)

Job Summary

Via Medica International Healthcare is seeking a professional and customer-oriented Clinic Receptionist to join our medical team in Al Ain. The successful candidate will serve as the first point of contact for students, staff, and visitors, ensuring a welcoming experience and providing efficient administrative and front-desk support in a busy 24-hour university medical clinic.

Key Responsibilities

Welcome and assist patients, students, and visitors courteously and professionally.
Register patients in the Electronic Medical Record (EMR) system accurately and efficiently.
Verify patients' insurance eligibility before consultation.
Process daily billing and maintain accurate financial records.
Coordinate with the Insurance Coordinator regarding approvals, claims, and billing requirements.
Schedule appointments and manage patient flow.
Answer telephone calls and respond to patient inquiries professionally.
Maintain accurate medical and administrative records while ensuring confidentiality.
Perform general administrative and clerical duties, including filing, document management, and report preparation.
Ensure compliance with organizational policies, patient privacy regulations, and ethical standards.
Support the clinical team with administrative requirements as needed.

Qualifications

Diploma or certification in Office Administration, Medical Secretary, Health Information Management, or a related field.
Minimum 3 years of experience in a healthcare facility, hospital, medical center, or occupational health clinic.
Current Basic Life Support (BLS) certification.
Experience using Electronic Medical Record (EMR/EHR) systems.
Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
Excellent communication, interpersonal, and customer service skills.
Strong organizational skills with the ability to multitask in a fast-paced healthcare environment.
High level of professionalism, integrity, confidentiality, and ethical conduct.
Willingness to work 60 hours per week on rotating day and night shifts.

What We Offer

Salary will be based on experience and qualifications.
Ticket Allowance
Paid Annual Leave
Comprehensive Health Insurance coverage
Opportunity to work in a well-established university healthcare environment
Collaborative and professional work culture
Career growth and development opportunities

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